Privacy Policy

1. Introduction

Welcome to Bellevuetennis.com (the "Site"). This website is operated by Bellevue Tennis ("we", "us", or "our"). We are dedicated to protecting the privacy of our visitors, members, and participants ("you"). This Privacy Policy explains what personal information we collect, how we use and share it, and your rights regarding your information.

By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information to provide and improve our services.

A. Information You Provide to UsWe collect personal information when you voluntarily provide it through our Site. This includes when you:

• Create an Account or Membership: Name, address, email, phone number, date of birth, and password.
• Register for Programs: Information for participants in our leagues, lessons, camps, or tournaments. For junior participants, this may include the child's name and date of birth, which is provided with parental consent (see Section 8, Children's Privacy).
• Process Payments: Billing information when you pay for a membership, program, or product. Note that payment details are processed by secure third-party payment processors.
• Contact Us: Name, email address, and the content of your message when you use our contact forms or email us directly.
• Subscribe to Communications: Your email address when you sign up for our newsletters or mailing lists.
• Interact Publicly: Information you choose to post in comments or other public forums on the Site.

B. Information We Collect AutomaticallyAs you navigate the Site, we may use automatic data collection technologies to gather certain information about your device and Browse actions:

• Log Data: Information that your browser sends whenever you visit our Site, such as your computer's Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, and other statistics.
• Cookies and Tracking Technologies: We use cookies and similar technologies (like web beacons) to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. We use them for essential functions like keeping you logged in, as well as for analytics and personalization. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

3. How We Use Your Information

We use the information we collect for a variety of purposes, including:

• To provide, operate, and maintain our Site and services.
• To manage your account, memberships, and program registrations.
• To process your transactions and send you related information, including purchase confirmations and invoices.
• To communicate with you, respond to your inquiries, and provide customer support.
• To send you marketing and promotional communications, such as newsletters, information about new programs, or special offers, from which you can opt out at any time.
• To analyze website traffic and user behavior to monitor and improve our Site, services, and offerings.
• To enforce our terms and conditions and to protect the security and integrity of our Site.
• To comply with legal obligations.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information with third parties only in the ways that are described in this privacy policy:

• Service Providers: We may share information with third-party companies that provide services on our behalf, such as website hosting, email delivery (e.g., Mailchimp), and analytics (e.g., Google Analytics). These providers are obligated to protect your information and are restricted from using it for any other purpose.
• Payment Processors: We share transaction information with payment processors (e.g., Stripe, PayPal) to securely handle payments. We do not store or have complete access to your credit card information.
• League and Tournament Partners: For the purpose of managing leagues, tournaments, or other events, we may need to share participant information (such as name and skill level) with affiliated organizations or other participants.
• As Required by Law: We may disclose your information if we are required to do so by law or in response to a valid legal process, such as a court order, subpoena, or government request.

5. Data Security

We use commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. Our Site is secured with SSL technology to encrypt data transmissions. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Data Protection Rights

You have certain rights regarding the personal information we hold about you. You may:

• Access, update, or request deletion of your personal information through your account settings or by contacting us.
• Opt out of receiving marketing emails from us by following the "unsubscribe" link provided in those emails.
• Request a copy of the personal information we hold about you.

To exercise any of these rights, please contact us at info@bellevuetennis.com.

8. Children's Privacy

We are committed to protecting the privacy of children and complying with the Children's Online Privacy Protection Act (COPPA).

Our Site is not directed at children under the age of 13 to use independently. We only collect personal information about children under 13 in the context of registering for junior programs, and we do so only with the verifiable consent of a parent or legal guardian. The parent or guardian is the one who provides us with the child's information (such as name and date of birth) for the sole purpose of program registration.

Parents and guardians have the right to:

• Review the personal information we have collected from their child.
• Request the deletion of their child's personal information.
• Refuse to permit the further collection or use of their child's information.

To exercise these rights, please contact us at info@bellevuetennis.com.

9. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content or practices of any third-party sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. You are advised to review this policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@bellevuetennis.com